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Frequently Asked Questions


How can I get in touch with Veritas Gifts?

Please call us Monday to Thursday between 9am and 5.30pm, and until 5.00pm on Friday on 00 +44 (0)1483 281 417 and a member of our sales and design team would be delighted to speak with you.  Alternatively you can email us via our contact us page or directly to


How can I receive a catalogue?

Please click here to take you to our brochure page and you will be able to download or browse our latest catalogue online.  We would also be very happy to send you a hard copy by post, and this can be requested by completing a few details on our contact us page and we will endeavour to send this out to you by the following day.


How do I remove myself from any emails or newsletters and other communications?

You may at any time close your communications account with Veritas by either emailing us with the words 'OPT OUT' in the email subject line to or by speaking to a member of our team on 01483 281 417.  You can view our Privacy Statement at anytime for full details of how we collect, store and protect your personal information.  Please remember that by using our website you accept and agree to our terms and conditions.

We take your privacy very seriously and our goal is to protect your information. We will at all times comply with the requirements of the General Data Protection Regulation (GDPR) which comes in to force on the 25th May 2018, to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully.


Is it possible to view samples prior to making a purchase for my business?

We would be happy to send any gift samples from our corporate gift collection to you (subject to availability) prior to purchasing.  Please contact us by email or phone and we will make the arrangements.


Can you personalise gifts with our company logo or message?

The vast majority of our gifts have been designed with precisely this in mind.  Gifts can be engraved or embossed with a logo or message, and we would be delighted to offer this service if required.   Please click here to learn more about personalising your gift.


Is it possible to have something own label created?

Certainly, we specialise in bespoke gift design and we take a collaborative approach to bespoke briefs.  For more information please contact the sales and design team to discuss your project.


Can I see bespoke made samples prior to purchasing?

We would hope to support any bespoke gift proposal with samples of existing items that are similar in nature and finish to the gift you have in mind.  Bespoke design gifts are first visualised by our design team to a realistic photo-like standard to help better understand the gift idea.  Once this visual is approved and you are happy with the proposed product and costs, we advise sampling your design prior to main production, following your official order and is part of the ordering process.


Can I receive a discount on a volume orders?

Our discount structure is based on a sliding scale for corporate and volume orders. Please contact us for more information. You can reach our team on 00 +44 (0)1483 281 417 during offices hours.


Will my Veritas Gift be gift wrapped?

All our gifts will be individually gift wrapped in our signature Veritas gift boxes and finished with satin ribbon ready for giving.


Can you deliver overseas?

We are able to deliver to both UK and international locations. Variable delivery charges apply depending on location, volume and the required service. For more information on this please see our delivery page online or contact us.


Can I set-up an account when ordering and be invoiced?

We are able to create a corporate account for business gift orders subject to any potential credit checks. Our payment terms are 30 days Net from receipt of order when ordering from our existing collection.  Bespoke gift projects and some high volume orders may be subject to other payment terms.  Please speak to an account manager for more information.


Can you provide me with images and information to use within a presentation to my team before we decide on any gift order?

We would are happy to help provide artwork, visuals and gift designs to you in various formats to assist with any in house presentations you may need to make prior to order.